Reply to Off-Ramp Information Request

This method allows you to respond to an off-ramp transaction that requires additional information.

Method Signature

async replyInfo({message: string, rampableAccessToken: string}): Promise<XelalrOffRampsReplyInfo>

Parameters

message: string (required) - The information to reply. Maximum length is 300 characters.
rampableAccessToken: string (optional) - The Rampable access token

ℹ️

A rampableAccessToken is required if you want to use rampable operations and not setup HTTP Signature Authentication (Personal Token)

Returns

Promise<XelalrOffRampsReplyInfo> - An object containing the updated off-ramp transaction details.

Example Usage

const updatedTransaction = await sdk.offRamp.replyInfo({
  message: 'This is the new bank account number that should be correct -> 31233123',
  rampableAccessToken: 'your-rampable-access-token'
});
);
console.log(updatedTransaction);

Response Example

{
   "feeDetail": {
      "rate_amount": 15786.0566975,
      "total_fee_amount": 0.38008225328052986,
      "total_fee_amount_in_currency": 6000
   },
   "sender": {
      "id": "65535610a8bb6xxxxx7a9",
      "name": "muhxxxkas",
      "email": "muhxxxkas@gmail.com",
      "walletAddress": "0xf487B61D988411xxxxxxxxx"
   },
   "receiver": {
      "id": "65cf25633be7ba23cbb74cdd",
      "name": "Postman Test",
      "email": "xxxx-SGD@gmail.com",
      "accountNumber": "23123232123",
      "bankName": "ANEXT BANK PTE LTD.",
      "ifsc": "",
      "achNumber": "",
      "fedwireNumber": "",
      "ibanNumber": "",
      "accountType": "Checking"
   },
   "offrampId": "8e6f2c6f-d91f-4655-xxxx-d978xxxxxxxxx",
   "inputAmount": 0.123762,
   "inputAmountExact": 0.123762,
   "inputCurrency": "usdt",
   "outputCurrency": "IDR",
   "outputAmount": 1953.713948995995,
   "outputAmountExact": 0,
   "reason": "Test send - non hash",
   "description": "Test description",
   "status": "need_information",
   "organizationId": "65d6df1xxxxxxxxxxxxxx",
   "organizationName": "Rampable",
   "blockchain": "polygon",
   "routeId": "indodax",
   "payOutWallet": "0x0bb863461821Xxxxxxxxxxxxxxxxxxx",
   "expiredDate": "2024-05-06T05:01:28.772Z",
   "cryptoId": "usdt-polygon",
   "useSmartContract": false,
   "blockchainType": "EVM",
   "activityHistory": [
      {
            "activity": "Signed by Payee",
            "status": "completed",
            "description": "Transaction signed successfully",
            "_id": "663860a47d9e87265b152fc7",
            "updatedAt": "2024-05-06T04:47:35.871Z"
      },
      {
            "activity": "Converted to",
            "status": "completed",
            "description": "Crypto assets received, confirmed by the network, and converted to fiat successfully",
            "_id": "663860a47d9e87265b152fc8",
            "updatedAt": "2024-05-06T04:47:35.871Z"
      },
      {
            "activity": "Sent to recipient account",
            "status": "need_information",
            "description": "Payment is under process and will be transferred out to the recipient shortly",
            "_id": "663860a47d9e87265b152fc9",
            "updatedAt": "2024-05-06T04:46:28.775Z"
      },
      {
            "activity": "Received by recipient account",
            "status": "need_information",
            "description": "Transaction is under process and will be transferred out to recipient shortly",
            "_id": "663860a47d9e87265b152fca",
            "updatedAt": "2024-05-06T04:46:28.775Z"
      }
   ],
   "disburstmentService": "bank",
   "reference": "",
   "adminNotesActivities": [
      {
            "message": "The bank account number is incorrect, please provide the correct bank account number",
            "time": "2024-05-06T04:52:33.623Z",
            "sender": "admin",
            "_id": "663862117d9e87265b152fd0"
      },
      {
            "message": "this is the new bank account number that should be correct -> 31233123",
            "time": "2024-05-06T04:59:18.623Z",
            "sender": "user",
            "_id": "663863a6f630f8ea9ddc50ab"
      }
   ],
   "createdAt": "2024-05-06T04:46:28.778Z",
   "updatedAt": "2024-05-06T04:59:18.627Z",
   "transactionHash": "0x13b2cb743db6xxxxxxxxxxxxxxxxxxxxxx2bd",
   "adminNotesDate": "2024-05-06T04:52:13.152Z",
   "adminNotesReply": null,
   "adminNotesReplyDate": null,
    "id": "663860a47cxxxxxxxxxxxxfc6"
}

⚠️

This method can only be used when the transaction status is 'need_information'. Attempting to reply when the transaction is in any other status will result in an error.

ℹ️

When a transaction requires additional information, the sender will receive an email notification with a URL to reply to the information request (redirecting to the Rampable dashboard).

Additional Information

The method can only be used when the transaction status is need_information
Maximum message length is 300 characters
After replying:
- The status may change to completed if the provided information is sufficient
- The transaction may remain in need_information status if more information is required
The response includes a complete history of admin notes and activities related to the information request

For more information, see the Rampable Off-Ramp Reply Info API Documentation (opens in a new tab).

Quote Transaction Detail